Trading Procedure


- Search on Google

- Find us on Alibaba

- Meet at fairs

- Get our official page on Facebook

- Find our video on Youtube

- From other social network sites

- Introduced by friends


Customer Inquiry

- Send inquiry to us

- Downl oad the inquiry format from our website

- Fill in the inquiry forms

- Tell us the information and requirement of the products you need


Polyreflex Reply

- Reply by email

- Reply by telephone

- Communicate via WhatsApp, Skype, Wechat, Line etc.


Application Discuss

- Customer tell us the application details or usage scenarios of the products

- Polyreflex recommends better solution or products based to customer's requirements


Product Details

- Have a further discussion of product details according to the application

- The details including but not limit to the size, thickness, tolerance, color, physical properties, environmental and anti-aging requirements, fire-retardant etc.


Preparation before Placing Order

- Confirm quotation

- Prepare samples upon customer's request

- Confirm pre-production sample

- Visit Polyreflex if needed


Confirm Order

- Quantity and packing requirement instructed by customers

- Better suggestions on quantity, packing and loading from Polyreflex

- Sign contract

- Pay deposit



- Label and shipping mark

- Pass the order and all products requirements to production dept

- Check the production situation regularly or irregularly

- Follow up the production progress


Quality Control

- Search on Google

- Quality control, refer to the QC procedure

- Customer inspection or third party inspection if needed



- Balance payment

- Confirm details on shipping information, including but not limit to Consignee, Nortify party, Destination or other documents for customs clearance.

- Booking, inland transportation and shipping

- Send copy of originals to customer before sending out


Logistics tracking

- Post or telex release Bill of Lading

- Inform customer the Estimated Arrival Time

- Confirm the arrival of goods and assist customer in customs clearance


Customer feedback

- Check with customer if goods are in a good condition

- Get product feedback from customers half a month later

- Provide professional advice to customers on using products

- Seek solutions for products with quality issue by presenting photos, videos or samples

- Interaction on Facebook, Youtube, Linkin or Twitter


After sale service

- After-sales service within 24 hours

- Recommendation of new products

- Promotion and discount


Further cooperation

- Reorder

- Mutual trust

- Long term partners and friends


Polyreflex has been China's top polypropylene sheet and thermoplastic sheet manufacturer for 15 years. We focus on lightweight polypropylene sheets, including pp corrugated board, pp honeycomb board and pp bubble board. Our solid thermoplastic sheets include PP sheets and films, HDPE sheets, ABS sheets, TPO sheets and ABS/PMMA composite sheets. In addition to wholesale plastic sheets, we also provide customized processing services including cutting to size, CNC routing, die cutting, printing, bending, welding, thermoforming, etc.